Please reference the 'Product Page' for the estimated time required for us to ship your piece. Please note: if you have a special request or are in a hurry, emailing never hurts. We can be reached at email@example.com.
We stand behind every Fursatile product. If there is a mistake or defect we will make every effort to correct the issue . Custom Step Ottomans may NOT be returned because each piece is made to order. Please remember that you must contact firstname.lastname@example.org to request a return shipping label. Returns sent without an approved shipping label from Fursatile will not be accepted.
You can contact us through our contact page! We will be happy to assist you.
At this time, we use USPS and UPS!
UPS or USPS will deliver in 3-7 business days. Shipping times may vary, but we will work hard to get you your order as soon as possible. We want you to receive a product you will cherish for years to come. We do not ship on the weekend or holidays. Please note: if you have a special request or are in a hurry, emailing never hurts. We can be reached at email@example.com.
Our team inspects, prepares and carefully packages each item before it is sent out for delivery. If your box is damaged, refuse delivery and make sure to note the damage on the delivery service’s paperwork, and email us at firstname.lastname@example.org. Please include your order number and the name of the item that was damaged. Your satisfaction is our top priority, and we want your shipping experience to be perfect! We are here to help and want you to love your purchase.
Unfortunately, we are unable to ship internationally at this time.
To the Trade
We would love to partner with you! Please email, email@example.com to learn more about setting up a wholesale account!
We'd love to hear from you! Please email, firstname.lastname@example.org to learn more about our design program!
To the Press
For all press and advertising inquiries, please contact: Silcox and Jane at email@example.com